1. Introduction
At Bywide.com, we’re changing the way you travel. As a tourism AI platform, we offer experiences like none other—making it effortless to find excursions, attractions, restaurants, lodging, and transportation services all under one platform. What truly distinguishes Bywide? Our cutting-edge AI, designed to learn your likes and predict what you may need, from food and beverage recommendations to even portable restrooms when your adventure calls for it.

This Privacy Policy explains how we collect, use, and protect your personal information when you use Bywide.com. By using our platform, you agree to the practices described in this policy.

2. Who We Are
Bywide is a group of passionate travelers, technology enthusiasts, and logistics specialists who identified a gap in the travel industry. Our name reflects our purpose: the world is wide, and we want to broaden your horizons by making travel accessible to everyone, regardless of their knowledge or expectations.

We believe technology should simplify your world rather than make it more complex. That’s why we built our site—to make travel planning intuitive, intelligent, and inspiring.

3. Information We Collect
To deliver personalized, AI-driven travel experiences, we collect the following categories of information:

3.1 Information You Provide Directly
Account Information: Name, email address, password, and profile details

Payment Information: Credit card details and billing addresses (processed securely by third-party payment partners)

Travel Preferences: Destinations, interests, dietary restrictions, mobility needs, and saved itineraries

Booking Details: Information about tours, accommodations, transportation, and activities you reserve

Communications: Messages you send to our support team or suppliers

3.2 Information Collected Automatically
Usage Data: Pages viewed, searches performed, clicks, time spent on features, and booking history

Device Information: IP address, browser type, operating system, and device identifiers

Location Data: Approximate geographic location based on IP address

Cookies & Tracking Technologies: As described in Section 6

3.3 AI-Generated Insights
Our cutting-edge AI analyzes your activity, preferences, and behavior to:

Learn your likes and predict your needs

Recommend food, beverage, lodging, activities, and even portable restrooms tailored to your specific journey

Eliminate unnecessary scrolling and deliver faster, smarter travel decisions

These insights are generated algorithmically and associated with your profile to enhance your experience.

4. How We Use Your Information
We use your personal information to:

Provide and Personalize Services: Deliver AI-powered recommendations for excursions, attractions, dining, lodging, and transportation that match your preferences

Process Transactions: Complete bookings, send confirmations, and handle payments

Improve Our AI: Train and refine our algorithms to deliver more accurate, relevant recommendations

Communicate With You: Send booking updates, travel inspiration, and service-related notices

Customer Support: Respond to inquiries and resolve issues

Security & Fraud Prevention: Detect and prevent unauthorized activity or fraudulent transactions

Legal Compliance: Fulfill regulatory obligations and enforce our terms

5. How We Share Your Information
We do not sell your personal data. We share information only in these specific circumstances:

5.1 With Travel Suppliers
We share necessary booking details with local and international suppliers—including tour operators, hotels, restaurants, and transportation providers—to fulfill your reservations. This includes your name, contact information, and any special requests.

5.2 With Payment Processors
Payment transactions are handled by secure, PCI-DSS compliant third-party processors. We do not store full payment card details on our servers.

5.3 With Service Partners
We engage trusted partners to assist with platform operations, customer support, data analytics, and cloud infrastructure. These partners are bound by strict confidentiality obligations.

5.4 For Legal Reasons
We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Bywide, our users, or others.

5.5 With Your Consent
We may share information for other purposes when you provide explicit consent.

6. Cookies and Tracking Technologies
Bywide.com uses cookies and similar technologies to:

Recognize you during return visits

Remember your preferences and saved searches

Understand how you interact with our platform

Improve our AI learning and recommendation accuracy

Measure and analyze site traffic

You can manage cookie preferences through your browser settings. However, disabling cookies may limit personalization features and impact your experience.

7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

Encryption of data in transit (SSL/TLS)

Secure data storage practices

Regular security assessments

Restricted access to personal information

While no system is completely infallible, we continuously update our practices to safeguard your data.

8. Data Retention
We retain your personal information for as long as your account is active or as needed to:

Provide you with our services

Comply with legal and regulatory obligations

Resolve disputes

Enforce our agreements

When information is no longer necessary, we securely delete or anonymize it.

9. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of the personal data we hold about you

Correction: Update inaccurate or incomplete information

Deletion: Request deletion of your personal data, subject to legal exceptions

Opt-Out: Object to certain processing activities, including AI-based personalization

Data Portability: Receive your data in a structured, commonly used format

Withdraw Consent: Revoke consent at any time where processing is based on consent

To exercise these rights, contact us at privacy@bywide.com. We will respond within the timeframe required by applicable law.

10. International Data Transfers
As a global travel platform, your information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards, such as standard contractual clauses approved by relevant authorities.

11. Children’s Privacy
Bywide.com is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.

12. Third-Party Links
Our platform may contain links to external websites or services operated by third parties. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party services you visit.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When we make material changes, we will notify you by email or through a prominent notice on our website. Your continued use of Bywide.com after such updates constitutes acceptance of the revised policy.